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Resolved! Local Account Authentication Failure

Hello All,I have a local admin account used to move update sets between instances. We have recently moved from Eureka - > Fuji in Dev and Test instances. Right now when am trying to import update sets from the DEV instance I get the following error:E...

How to add a custom field to large number of forms

Is there a way to take a custom attribute on the cmdb_ci table and add it to many table forms (servers, net gear, etc.) easily? The issue is when we do a release upgrade the forms get overwritten and have to be re-done and it takes a long time.  

MMGF by Tera Contributor
  • 408 Views
  • 2 replies
  • 0 helpfuls

Resolved! List of admin tasks to perform daily/weekly/monthly in servicenow

Hello All,I have been given a task to monitor all the modules every day, review the relevant logs in ServiceNow, and check if all the security modules are working as expected. The aim of the task is to provide smooth functioning of the ServiceNow pla...

swapnil15 by Tera Contributor
  • 4028 Views
  • 3 replies
  • 8 helpfuls

Location Filed is not Updating using Business Rule script

Hi Everyone, I have created an After Business rule for the sc_req_item table to update the asset’s Install Status and Location. While the Install Status is updating correctly, the Location (which refers to the cmn_location table) is not updating. The...

Access control script help

Hello,I cant seem to get this script to work, what I'm trying to achieve is...I've created a custom table called u_nda_register, on that table it holds fields u_project (referenced to: pm_project) and u_authorized_group (referenced to: sys_user_group...

Community Alums by Community Alums  
  • 762 Views
  • 8 replies
  • 1 helpfuls

Business rule

I have written a AFTER BR business rule to automate the some kind of incident, script is working fine but one thing i'm stuck additional comment is updated by Who is open the incident means Opened by but i want to set as system ,, additional comment ...