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‎11-01-2019 04:35 AM
I was using the Flow Designer instead of the Workflow editor which I normally use for workflows. One thing that I can't figure out how to do is copy an existing action. For the catalog item I was working on there were a lot of Create Catalog tasks requiring more or less the same settings e.g. variables to show on the form, and it took a long time to create this as I couldn't see an obvious way to copy a task. For example in the image below there is only the Annotate and Delete option.
Right clicking didn't bring up any ServiceNow menu either as it does in the Workflow Editor. I checked in the Idea Portal and on these forums but I didn't find anything which pointed me in the right direction. Has anyone figured out if this is possible or not or whether it's in the pipeline?
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‎10-01-2020 06:39 AM
Thanks for that idea. However the duplicate functionality is provided for now OOTB as well. I haven't need to test it yet though.
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/task/duplicate-action-subflow.html
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‎10-01-2020 05:20 AM
Hey,
Have you tried creating subflows?
Create inputs in the subflow (Requested item for sure, and anything else you'd like to use as different variable on the repetable task)
Create the Catalog Task in the subflow and instead of recreating the same task with different values you can just call use the subflow. (here you can use the variable values/assignment groups/ any other data that you may want to change)
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‎10-01-2020 05:25 AM
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‎10-01-2020 06:39 AM
Thanks for that idea. However the duplicate functionality is provided for now OOTB as well. I haven't need to test it yet though.
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/task/duplicate-action-subflow.html