Hi Experts,
I have a basic flow designer that is generating approval and based on response will do something.
My problem is, if Approval State is rejected for the 2nd approval, the flow is not evaluating it as True, I have tried adding timer but is not helping. I have screenshots below.
Basic Flow
1. Ask for Approval from Manager
If rejected: Update ticket to Rejected. (this is being evaluated correctly)
if approved: Ask for Approval from Infra Manager.
2. Ask for Approval from Infra Manager.
If Approved: Update ticket
If rejected: Mark ticket as Rejected. ((this is not being evaluated correctly, returning as False)
Please help me check
I have put the condition:
If Approval State = Rejected AND Approval State is not Cancelled
Ljone,
Sure, I don't think Flow as the ability to ask for the approvals one at a time, here's an example of a group approval and manager approval. It'll ask for both approvals at the same time. One approval goes to the group Owners and is set for anyone to approve or reject. If there are 20 people in the group any one of them can approve. The other approval uses an AND condition and asks for approval from the Requested for's Manager. There is also a due date set with auto reject after 5 days. The order of approval, manager then group or group then manager won't matter but both the person manager and one person from the group will need to approve. It's been awhile but I'm pretty sure it will reject right away when rejected by either a group member or the manager instead of waiting.
You could also set it to auto approve instead of reject. Other options for approval criteria are a certain number or percentage of group members approve or reject
Ljone,
Sure, I don't think Flow as the ability to ask for the approvals one at a time, here's an example of a group approval and manager approval. It'll ask for both approvals at the same time. One approval goes to the group Owners and is set for anyone to approve or reject. If there are 20 people in the group any one of them can approve. The other approval uses an AND condition and asks for approval from the Requested for's Manager. There is also a due date set with auto reject after 5 days. The order of approval, manager then group or group then manager won't matter but both the person manager and one person from the group will need to approve. It's been awhile but I'm pretty sure it will reject right away when rejected by either a group member or the manager instead of waiting.
You could also set it to auto approve instead of reject. Other options for approval criteria are a certain number or percentage of group members approve or reject
