Flow Designer - use "Variables" from current Catalog ITEM
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06-29-2020 06:52 AM
Hey,
we deploy currently in our company a Global Service Catalog wit more than 200 Items.
I have currently the issue, that I need for each Catalog Item "static" Action for "Get Catalog Variables"
So I need for all 200 Catalog Items 200 specific Flows.
Is it possible to get e.g. all Variables "dynamic" from the current chosen Catalog Item?
Thank you very much
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05-10-2021 11:38 AM
Hi Anirban,
I am very new to Integration Hub/Flow Designer. I tried your approach above it is working. Can you please help me with what script should be written in Action Designer to get the variables in normal readable form instead of the sys_id's.
Thank you,
Nanditha

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06-29-2020 07:03 AM
Hi Gabriel,
There is no common action available to grab dynamic variables, but you can use the service catalog api in action designer to get the variable details of different items.
Kindly mark my response correct and helpful if my suggestion resolved your query,
Thanks
Murali
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06-29-2020 09:25 AM
Hii Gabriel,
You can create custom action where input variable is a reference variable then u have to lookup records in the next step. Use item_option_name table to lookup records then return an array of string with variable name & use it as you wish.
Hope it helps!!
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06-29-2020 09:35 AM
Hi,
you can try creating custom action
input as catalog item sys_id
Output as the array of variables
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-29-2020 11:14 PM