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Resolved! Set assignment group based on variables in a variable set

I have a Catalog Items that I would like to have auto-assigned based on a value from one of the variables in the variable set. The variable is a reference field called "requestors_catalog_default" and  it references the location table. can I do this ...

thomast63 by Mega Contributor
  • 5286 Views
  • 21 replies
  • 5 helpfuls

Resolved! Show comments in PDT timezone

Hi All, I have two fields on incident form Say A(type- journal_input) and B(type- string). The current behaviour whatever comments we add in field A gets copied in field B. The requirement is- When some user type some comments in field A, irrespectiv...

Rose17 by Tera Contributor
  • 1196 Views
  • 16 replies
  • 1 helpfuls

Help with Timer and approval escalation

Hi There, We want to have a workflow to support the majority of our requests which initially would generate an approval task for the user's line manager, all pretty straight forward. But then if the request is not approved within 2 business days it s...

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Purchase Order Receiving: Possible to edit UI Page?

We have a requirement to add a "Witnessed By" field to Receiving Slip.  Easy enough; we added the field.  However, it'd be ideal if the user could be selected during the receiving process.  The problem is that $po_receive.do doesn't appear to be edit...

John Tomko by Tera Expert
  • 1653 Views
  • 2 replies
  • 1 helpfuls

Business rule to auto-label visual task cards

i have a visual task board, from the incident table, broken down in lanes by the state field on the incident form.  on the visual task board, i want to do a business rule that when a ticket gets updated for the state field, the label gets updated to ...

stevezempke by Tera Contributor
  • 672 Views
  • 4 replies
  • 0 helpfuls

Resolved! on change client script for list collector

hi My requirment is i want to display a field and it should be mandatory, i want to display a field when defects is selected in a list collector variable, but iam getting the field also when i select the other variable in the list collector? i have w...

sai190 by Tera Contributor
  • 3203 Views
  • 12 replies
  • 5 helpfuls

Change the date format using server script

Hi, I have one date field variable in my catalog item. The default format of date field is "12-APR-2022" when i try to get this variable using script. But I want to convert this format like below using script include. Please share your thought on thi...

RK41 by Tera Expert
  • 2513 Views
  • 10 replies
  • 0 helpfuls

Multiple approvals on catalog task in parallel - Flow designer

Hi All, As you can see in the picture below - I have a list collector on a item form which I have converted to an array. Depending on how many softwares you choose in that list collector it will create one-or-many catalog task for each software chose...

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Miran Alam by Tera Contributor
  • 846 Views
  • 1 replies
  • 0 helpfuls