From which table are the agent chat entries related?

[Pratik13]

Hi,

Can someone please tell me which table is used in agent chat conversations?

Regards,

Pratik Randad

[Ankur Bawiskar]

Hi,

Few of the messages come from the live chat queue configuration table

chat_queue.LIST

Regards
Ankur

[sbh]

The documentation may have been organized differently when this question was written and answered. I just found a super-helpful page that lists roles, users, tables, and properties installed with Virtual Agent - 

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/virtual-agent/refere...