Give me example Cascade variable.

Pravesh Kamal
Kilo Contributor

hi

I am new in servicenow so please help me

Give me example Cascade variable 

3 REPLIES 3

Allen Andreas
Administrator
Administrator

Hi,

Cascade variable is something that can be set in an Order Guide to basically go from that initial step...and then replicate to all variables named the same across attached items.

So if a user is a new hire and you have an order guide for that. On the order guide itself, you can ask basic stuff like: name, address, email, etc. Well if those variables on that order guide are named the same as the variables on items included in the order guide..then the values supplied by the user (that name, address, email) can then populate down to the order items automatically.

Here's official documentation on it: https://docs.servicenow.com/product/service_catalog_management/concept/c_CascadeTheOrderGuideVariabl...

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Ragini Kukade
Kilo Guru

Hi,

Cascading enables values entered for variables in the initial order form to be passed to the equivalent variables in the ordered catalog items.

 

Cascading allows values entered for variables in the initial order form to be passed to the equivalent variables in the ordered catalog items. For example, a variable on the initial order form prompts the customer to enter a delivery location value. If you enable cascading, the value for this variable then populates delivery location fields on each of the ordered items.

 

To enable cascading, select the Cascade variables check box when creating the order guide. Then, create variables on the catalog items that match the names of the corresponding variables in the order guide. When a customer places an order, the variables on the ordered items inherit the values of the identically named variables in the order guide.

 

for more information follow this link

 

Cascade an order guide variable

 

Please Mark it as correct/helpful,if you find it helpful.

Warm Regards,

Ragini

 

Allen Andreas
Administrator
Administrator

Did you really just copy the person's response above, as well as some of my own and even copied my "Please mark my reply as Helpful/Correct" statement as well?

I made my post 3 days ago...

This is most blatant and unnecessary thing I've seen yet on these forums that someone has done.

You literally copied both my response and theirs above and just combined them together...

Unreal...


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!