Group approval is rejected ,i need to retrigger the new approval via workflow but approval record state is stil rejected state

[praveen50]

Group approval is rejected ,then am setting the connect to  trigger new approval via workflow ,but approval record state is still rejected state, I see group approval record is updated as requested.

I want to be set approval record state as requested or else create new approval record any idea please...

this is workflow

[Sourabh26]

Hi,

You need to configure another approval activity if it is rejected as you are closing the task as well. Suppose your approval will be rejected every time which causes infinite loop as the workflow is not ending which is not the correct approach.

Also you should validate your workflow before publishing it.

Mark this as Helpful/Correct, if Applicable.

Regards,

Sourabh

[praveen50]

Heello,

what am doing if approval is approved am setting all relevant task are closed. But if approval is rejected then am setting to open task 1 and then UI action triggering task2 ,approval record are not inserting new one.

[praveen50]

I can't use same activity to run ?

[praveen50]

Requirement flow is below :

From workflow i created task1 and from task1 creating task2 via ui action and  ritm state setting .Based on the state values changes i set wait for condition activity in workflow  to run other activity.

Once i approved it is working as expected.But approval is rejected then am setting connection to task1  to open  and ritm state setting and task1 creating task2 via ui action and  ritm state setting .Based on the state values changes i set wait for condition activity in workflow  to run other activity.

Here the problem is second time approval record is not inserting or is not updating the existing approval record state as requested.

Any help or suggestion please