Guided Tours Button

[Rajeevreddy]

Hi 

How to enable Tours button in Portal . I don't see any widget to it . This I took reference from YouTube video.

Thanks ,

Rajeev

[Dr Atul G- LNG · Accepted solution]

Hi @Rajeevreddy 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/build/help-guided-tours...

check this property -> com.snc.guided_tours.sp.enable

Enable guided tours 

also check this link

Guided tours on Employee Center 

[Dr Atul G- LNG]

Hi @Rajeevreddy look like some cache issue, try is tour enabled or not in tour Dev?

[Rajeevreddy]

The reason is we are not using OOB Header menu . It is showing for ESC we are using SP . can we edit this to custom one 

[Dr Atul G- LNG]

Hi @Rajeevreddy 

Note: The Service Portal application provides a framework that enables you to customize your portal so that your users can access specific platform features in a custom context. You can create a guided tour for a Service Portal page to guide your users through its content step by step.

https://www.servicenow.com/docs/bundle/vancouver-platform-user-interface/page/build/help-guided-tour...