HELP! How do I retrieve deleted items from my update set, that I did not mean to delete?

trish_senkow
Kilo Expert

I am creating a new catalog item in the service catalog.  I meant to delete a Catalog UI Policy that I do not need.  All of a sudden, the entire catalog item had been deleted!  I can see in my update set where it got deleted, but I don't know how to retrieve it.  I was almost done, too!!!

1 ACCEPTED SOLUTION

Shashikant Yada
Tera Guru

You can check the below three table under the deleted Record:

find_real_file.png

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

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6 REPLIES 6

Shashikant Yada
Tera Guru

You can check the below three table under the deleted Record:

find_real_file.png

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

I checked these tables.  I don't find any of my items in them.  The delete record is still in my update set, but the item does not appear in the table.  Since the delete is in the update set, is there any way I can reverse that, and have the item(s) appear back in the table?

 

  find_real_file.png

I guess you lost it, you need to recreate the Catalog Item.

 

Hi,

else you can undelete records from "Deleted Records" table , but some references and elements could be missing.

see Docs: Restore a deleted record and reference

 

edit : another solution is to export a copy of your deleted Catalog Item in XML from the other instance :

see: Accidentally deleted a catalog item