HELP! How do I retrieve deleted items from my update set, that I did not mean to delete?

[trish_senkow]

I am creating a new catalog item in the service catalog.  I meant to delete a Catalog UI Policy that I do not need.  All of a sudden, the entire catalog item had been deleted!  I can see in my update set where it got deleted, but I don't know how to retrieve it.  I was almost done, too!!!

[Sebastian L]

Have you only worked on your development instance? Or is there a copy on the test envrionment ? An older updateset or anything? 

Then you could move the correct customer update to the updateset. 

If you only work in dev, and you have accidentally deleted the item, then you also must have created it at some point.. You could take the updateset and move to test, extract the xml of the catalog item, and then import it back to your dev. Then begin on a new updateset. Just remember to remove the Delete action from the updateset. 

Does it make sense?

Otherwise you will have to re-create the item 😕 

[Nathan Hillman]

I know this is extremely unconventional, but if you had your update set active when you deleted, you can try this:

1 - complete and save the update set,
2- edit the update set in notepad or a text editor
3- find the part in the XML config records that were deleted and
4- change the "DELETE" to "INSERT_OR_UPDATE"
5- save the xml and commit to a diff environment to test

6 - if it works then recommit to your dev instance.

It worked for me today after i mistakenly deleted an entire transform map and all scripts related.
again I agree - this is unconventional and could cause issues, but the preview works and committed successfully.