Help trying to get to do action URL

[arobertson]

Hi.

For a few weeks now we have been stumped technically with a requirement.

We are using universal requests to serve up a catalog item on the portal. The problem is that we want to get hold of the record number in order to use it in an onLoad catalog client script.

As the URL never changes "https://instancename.service-now.com/sp?id=hrm_todos_page" we are unable to pass/read any parameters for use in our onLoad catalog client script.

When I inspect the page, I can see the URL in the console. Is there anyway to get this?

I did try the following but it only gave me the cat name sys_id and not the universal task sys_id.

var incSysid = g_form.getUniqueValue();
    alert(incSysid);

[Ankur Bawiskar]

@arobertson 

on that "hrm_todos_page" page you get to know the tasks

what's your actual business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[arobertson]

The requirement is when a mobile or laptop is assigned to a user, they get an action to complete to confirm they have received the device and adhere to certain policy's.

I don't understand what you mean by "on that "hrm_todos_page" page you get to know the tasks"

[Ankur Bawiskar]

@arobertson 

the "hrm_todos_page" portal page list down the Tasks assigned to the user who logins to portal.

when they click the Task what next?

Do you want some specific record to open when they click the task?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[arobertson]

We have the correct record showing, as when using universal requests, it renders the catalog item for the user to complete.

The catalog item is initiate state so does not actually exist as a RITM yet till they hit submit.

I want to be able to get hold of the number in red, so that I can use it in my onLoad client script to conduct an script include call.