Hide attachment from activity logs

Bhai
Tera Contributor

Hi Team,

we have requirement that,

INC00XXX has attachment.

Hide attachment from activity logs if sate is in closed state.

TIA.

 

 

1 ACCEPTED SOLUTION

Vishal Khandve
Kilo Sage

Hi,

 Please write as display BR and called it from onload client script and make the manage attachment, attachment pin and note section hidden for the user you want.

 

ex. if it is only visible for caller, assigned to user then you can go for above method.

 

Thanks,

Vishal

View solution in original post

9 REPLIES 9

Hi Vishal,

Can you please help me with script for reference.

Thank You

Hi Vishal,

 

Can i get the code for the same

Azim Kazi
Giga Guru

Hello Bhai,

If a user can't read a field (via ACLs), that field won't show up in the Activity Formatter. This is what keeps Joe Employee from seeing Incident Work notes in the formatter.

read ACL on the History [sys_history_line] table might do the trick.

 

If You find my response worthy then kindly mark my answer correct and also helpful.

Thanks,

Ajim.

Bhai
Tera Contributor

Hello,

 can you please help me with the steps.

Rahul11
Tera Contributor

Neet to hide the attachment in activities log in Catalog Task. Need to hide attachment for all the other group rather than one group. Tried ACl but failed to do so.
Any help