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Hide one assignment group from INC, CHG and PRB forms list view.

Vaishnavi35
Tera Guru

Hi,

 

There is one assignment group I want to hide from the list view of Incident, change, problem forms.

I want to see that Group only on Requested item and Catalog task.

Help?

I am trying to update the existing Dictionary Entry Override on Incident table but it does not get saved.

Vaishnavi35_0-1718696826361.png

 

Anything wrong here?

 

Thanks,

Vaishnavi

1 ACCEPTED SOLUTION

Vaishnavi35
Tera Guru

javascript:backfillAssignmentGroup()+'^active=true'+'^name!=Project Creation'; - this worked.

View solution in original post

9 REPLIES 9

Hi @Ankur Bawiskar ,

 

Added the image again.

 

Thanks,

Vaishnavi

@Vaishnavi35 

your syntax is wrong

update as this -> put everything in quotes

+ 'name!=Project Creation';

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you for the help!

Its not working when I am creating a new dictionary entry for a table that does not exists!

Hi @Ankur Bawiskar ,

I did not test correctly but this is not working.

"+'name!=Project Creation'; " is showing all inactive assignment type groups in the list view. Its not showing any active assignment groups!

Vaishnavi35
Tera Guru

javascript:backfillAssignmentGroup()+'^active=true'+'^name!=Project Creation'; - this worked.