How Can I show info message on my incident record when child records are added in it via list collec
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‎08-22-2024 01:38 PM
How Can I show info message on my incident record when child records are added in it via list collector?
I have tried by using after update business rule but it is not working.
Any suggestion or help is appreciated.
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‎08-23-2024 12:17 AM
Do you have a list field on your incident form to add child records to it? A client script onChange of that field should be enough.
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‎08-23-2024 03:04 AM - edited ‎08-23-2024 03:15 AM
It's not a field but Yes, I do have a related list, by click on edit I can add the child candidates.
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‎08-23-2024 03:15 AM
What kind of message do you want to show when a child is added? It sounds weird that if I added a child record to an incident, it then shows a message that I added a child: I know, because I just did that.
And triggering a BR won't work, because you aren't updating the record itself. You are setting the parent incident on the child records.
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‎08-23-2024 04:16 AM
I understand so what if I have to run my BR only when I update the parent field and it's not empty.
