How do i revert to default logo on SP?

James Rostron1
Tera Expert

I chose a custom logo on the branding editor but no longer wish to use it.

When i delete the logo it doesn't default back to the ServiceNow logo (which is what i want). I get a simple text replacement that says "Service Portal".

I've had a look in deleted records but nothing here to recover.

Any help appreciated

Thanks,

James

1 ACCEPTED SOLUTION

James Rostron1
Tera Expert

The best solution i found was to display "versions" from the related lists menu and then rollback to a previous version.



Downloading the image and uploading it to the editor had some pixelation issue.


View solution in original post

3 REPLIES 3

Mike Allen
Mega Sage

The logo is in your images under System UI:



find_real_file.png



I would just download it to your local machine and re-upload it.   It does not appear that there is a way to point to the internal images.


James Rostron1
Tera Expert

The best solution i found was to display "versions" from the related lists menu and then rollback to a previous version.



Downloading the image and uploading it to the editor had some pixelation issue.


Simone4
Tera Expert

I found an alternative solution that also cleans up the system properties used when uploading custom logos. Here's a link to the post:

 

https://community.servicenow.com/community?id=community_question&sys_id=8645b6ccdbcb13442be0a851ca96...