Forum Posts
Data Stream Pagination - empty sourceItem
Hey Experts, I'm trying to configure a pagination for a rest api in a data stream using flow designer.As below the configuration of the data stream. 1. Pagination Setup Step : 2. REST Step : 3. Splitter Step :4. Script Parser step : (for tesing purpo...
Errormessage Should show on copy change form only
how to archive when click on the 'copy change' button it should show the addErrorMessage and should always be present at the top of the Form. If we click the X (Close) button at the end of the ErrorMessage, then the message will disappear.that error ...
Resolved! Need details on Plugin with Plugin ID: com.glide.tokenbased_auth
Hello Everyone, Based on one of the request from client, we were asked to check if the plugin with plugin ID "com.glide.tokenbased_auth" is part of Servicenow ITSM Pro License. This plugin is currently not present in our client instance which is in V...
Resolved! How to pass current logged in user in gs.evenQueue in script action.
Hi Team,I want to send email notification to current logged in user from script action. If we achieve this using BR in this way it is easy. My scenario is to send from script action. Attached is the script action.How this can be achieved? Any help wi...
Resolved! Integration -Attachment API
Hi people, I'm currently looking into integrations and want to explore Scripted REST API. Did anyone have input on this Also I want to explore the Attachment API 'Did anyone have any documents and real time work item to work on PDI? . If so kindly sh...
Teams chat integration
Hi all. we currently have a use case that sounds: as an agent, I would like to be able to create both incident and requested item directly from a team chat with user, so that all team chat correspondence will come into the work notes. anybody h...
client script
Hi Everyone, I need 2 role values should be available in the variable field "role". I have done the previous configuration by client script. I have attached the screenshot here. If I select the value from type or request, then i would be able to sel...
Resolved! Available For affects Requested For variable on catalog item
We have a catalog item that can be requested for any user but only a subset of users (user criteria = Group A) can fill out/submit. When a member of Group A fills out the form they want to enter a user into the Requested For variable a user who is no...
Notify user by using scripting
Send a notification to the user whenever the category is hardware by using the Async business rule
Auto Close tickets which are not updated from 120 days ago using Flow Designer
Hi Team How to make the conditions on Flow designer to close the Incident tickets which are not updated from last 120 days. I am new to flow desinger.Please help me on this Thanks
Resolved! simulator task not validating: Lists and filters - remove the "Opened" and "Updated by" columns]
Hello, I am trying to validate the following task in learning section Lists and filters: Personalise list and remove the "Opened" and "Updated by" columns. I did this and the columns don't show anymore in my list. However it doesn't get validated. ...
Assigned to / requested by person cannot approve its own Normal change request
Hi All , I have a requirement , where the person who is an assigned to or requested by for Normal change request , the person should not be able to approve its own normal change in any level of approval process and it should show as not required for ...
Resolved! Major Inicdent Comminications
Hi any one can provide me clear real time scenario work of Major Incident process and Communications part?
Simple List Filter User Department in Employee Center
Hello,I would like to set a simple list filter in the Employee Servicecenter to see the tickets of own department.That's why I had the idea of filtering the simple list by department. It is important that it includes all tasks. This means I need the ...
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