Hello, I´m trying to set up an Order Guide.We have 2 Different Questions, which lead to the same RITM. When i build it like this, there is always just one RITM shown. Second Question.. I could do a Workaround with a "General Request", but nobody woul...
Hello Everyone. I had created two related list under case form. whenever user open record from 1st related list it is should be open ACE view only. if user open record form second related list it should open in a ABE View only. how i can achieve th...
Hi I got stuck at this step. Can someone please help me find a solution to this. RegardsRamkumar Bhukya
Hello, I'm having some problems with a UI action.The project_change_request form loads no problem I just cant seem to get the fields to auto populate... I also need the parent project record passed to the the other table too in the parent field.Thank...
I created a m2m relationship between change and a custom table. I want to display all the changes related to the custom table. How can I create it. Tried to create it from the m2m record but pulls only one record.
What is the difference between the RIYM VS INCIDENT?
Has anyone encountered situations where a value (e.g. location) is set by Discovery, subsequently it is manually changed, and then Discovery overwrites that valueIs it possible to have manual data entry take precedence over automated discovery unless...
The problem requires creating a UI Action in ServiceNow that automatically updates the status of a record in the vpm_activity_instance table based on changes made to the Achieved Date or Expiration Date fields. The status should be updated according ...
Hi All,I'm trying to create new IODC identity provider but I get the below error:"Importing IODC Well Known Configuration Failed. The OIDC Metadate URL specified either cannot be reached or is invalid".I checked the oidc_provider_configuration tavle ...
Sharing this thinking it might help new developers working on catalog item. When you get a requirement like keep an Hyper link in catalog item Description when clicked it should open another catalog item.we can simply create hyper link but thing is i...
Hi All, I have seen multiple community posts about getting browser URL parameter in client script. However in most of the posts, question was not answered properly. So In this post I am going to show how to get the browser URL and extract the paramet...
Hi All,I have one requirement where I will have to create Service request from mail.catalog item name - Customer Code Modification kindly let me know how to develop that?Thanks & RegardsKP
Hi Team,We have two user fields in our incident table, 1) requested for 2) reported byand having a requirement as, when an incident is resolved a notification should be send with the survey link where the survey can be taken by both requested for a...
The Security Assessment is a mandatory deliverable, only for Normal and Expedited change model. Without it, the change record can not be submitted. If all questions have "no" as answers, no additional actions.If one of the provided questions has "yes...
Hi, I'm trying to update the Description and Short Description of a REQ (not RITM). I have a simple catalog item and flow that generates 1 RITM and 1 Task. How can I populate the REQXXXXXXX short description and description fields with catalog variab...
