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Resolved! Catalog Item Price based on form

Hello! I want to create a sevicenow catalog item that will have cost depending on a value that the user will choose. Example, The user selects the option "2" from a list and that changes the price of the request to 20 euroIs there a way to do it with...

Resolved! After approval create that catalog item group in group table

I have a Catalog item about a Group request. When I request that catalog item it will generate a group approval after that if it is accepted then it will create that group in the group table(sys_user_table) and if it is rejected then it will not crea...

Resolved! How can I create a scripted filters on user table.

Hello experts,I want to create a scripted filters on user table for showing user which having the "Itil" role.I have taken the help from https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/task/t_ScriptedFilte...

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Chandra18 by Mega Sage
  • 661 Views
  • 6 replies
  • 0 helpfuls

Resolved! Set Manager name based on selected user

Hello everyone, Please I need your help, I have 2 fields one called "Requested for (requested_for) and another one named "Manager Name (manager_name)", The idea is that when the selected user changes, the manager changes as well,  this is the script ...

jesusnava by Giga Expert
  • 2553 Views
  • 23 replies
  • 8 helpfuls

Saving a form without providing mandatory fields

I have a field - "technical owner" on a form and whenever  the technical owner clicks on save button , system should save the data and not check for the mandatory fields even when they are not entered. 

gayatri38 by Giga Guru
  • 611 Views
  • 1 replies
  • 0 helpfuls

g_scratchpad in catalog client script

Hello All, I was going through onSubmit catalog client script code written by a developer. I found that "g_scratchpad" is used in the script. I want to know what is the use case of "g_scratchpad" in catalog script. If anyone have any idea please reve...

Sourin1 by Tera Contributor
  • 3455 Views
  • 8 replies
  • 1 helpfuls

Resolved! Change Management and Dynamic CI Groups

after creating a Change Request and selecting a Dynamic CI as the configurtion item, and hitting save, should the Affected CI tab at the bottom of the change request "unpack" all of the CIs associated with the dynamic group have it listed individuall...

craigrowlson by Tera Contributor
  • 1463 Views
  • 4 replies
  • 1 helpfuls

interactive filters on catalog items

Hi TeamI am working on dashboards mainly on interactive filters. I am creating a dashboard on catalog item. while trying to create  a interactive filters form I given table name is catalog table(sc_cat_item). after that it was asking to select field ...