How do I turn off the "Reclamation Rule" in SAM?

Andrius1
Kilo Explorer

‎06-22-2022 11:53 AM

Hi Community Team,

Does anyone know how to turn off the Reclamation Rule? See screenshot attached. (I don't see a toggle to turn it off or on)

Thank you so much!
-Andrius

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Daniel Slocum
ServiceNow Employee
ServiceNow Employee

‎06-22-2022 01:46 PM

Hello Andrius,

Presently, the only way to disable a Reclamation Rule is to delete it entirely or to empty the Products related list. I spoke to the Product Manager about the need for an Active/Inactive toggle on the record just last week. The feature is on the product road map but I cannot commit to a time in which you'll see it in a GA release.

And.. to help you in the future, the Community has an ITAM forum where SAM/HAM/and soon EAM product questions are best answered.

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