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How do you delete a Flow Designer Action or move it to another Application scope?

Erik Gunther2
Kilo Guru

I accidentally created some Flow Designer Actions in the wrong Application. I want to either set Active to False, delete them, or change the Application. I see the Active flag in the Designer list, but I cannot change the value. 

find_real_file.png

find_real_file.png

The Actions on selected rows... shows the Delete menu is disabled. The Active column doesn't let me change it. I tried the Action Properties dialog, which is available from the Action (top right Properties button), but there's nothing there.

Any help would be appreciated. Thanks.

 

4 REPLIES 4

SatheeshKumar
Kilo Sage
You can delete the flow only if you are in same scope of the flow. First change your application to the same in which your flow was created then select and click delete action, now you can able to delete the flow. -satheesh

I couldn't even delete it even though I've just created it in the same scope by admin user. 

Hitoshi Ozawa
Giga Sage
Giga Sage

Old thread but answering now because it's not marked as resolved.

What Satheesh is saying is correct. It's just missing some steps because scope can not be changed in the Flow Designer window.

  1. Close Flow Designer
  2. In ServiceNow windows, click on Setting icon (gear icon at the upper right corner)
  3. Select "Developer"
  4. Select "Application" to the scope that the Action was created
  5. Close the System Setting dialog. Click the "x" mark at the upper right corner
  6. Reopen Flow Designer
  7. Check Action to delete
  8. Select "Delete" in "Actions on selected rows"

Be sure to move back to the scope that you want to add Action and to reopen Flow Designer.

This step to step resolved my need, thanks!