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05-26-2016 01:43 PM
We are just starting the migration from Knowledge V2 to V3, developing our knowledge in Helsinki. I seem to remember that when you create a knowledge article, assign the knowledgebase and then assign the category, there was a tree picker for the category field. The dictionary attribute for kb_category has field_decorations=kb_category_reference_lookup. I'm still seeing the traditional method of displaying categories
Solved! Go to Solution.

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09-06-2016 04:13 AM
Hi Jerry,
Thanks for the update. Can you mark your answer as correct so other scan find it quicker and it gets removed from the unanswered list? Thanks.
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06-06-2016 06:37 PM
I received an answer back from SN: this is a known error documented as Product defect in PRB658812. Development is still working on fixing this
issue and therefore I will mark this incident as Pending Problem. I will assign it to a problem manager who can update us on this PRB. It is targeted to be fixed in Helsinki Patch 2.
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06-29-2016 09:36 AM
Not sure if this is the same as others but for myself it appears that I was missing the UI Macro "kb_category_reference_lookup" all together which was preventing the new category tree picker from showing up. I was sent the attached xml to add it back in, as soon as I did it was working fine
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06-29-2016 10:07 AM
This worked for me as well
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06-29-2016 09:52 AM
In the dictionary entry for kb_category under Reference Specifications you need it set to Advanced with this qualifier:
javascript: new global.KnowledgeRefQualifiers().getRefQualCategoryIdsForKB(current.kb_knowledge_base);
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06-29-2016 11:22 AM
I have that exact statement in the reference qual field, this does not work for me. I opened a ticket with SN about a month ago, this has been identified as a problem and will be fixed in Helsinki patch 2, PRB658812