How do you get variables from a catalog task to show up on an SCTASK

[Newbie86]

Hello,

I have an issue getting the variables to show up on an SCTASK after submitting a request. For instance after a request for hardware is submitted through the catalog, it creates a RITM and an SCTASK for review. The variables from the form are showing up on the review task, but not on the SCTASK for review which is creating an extra step for the approvers. Is there any way to add the variables to the SCTASK page for review? I have added some screenshots below for reference.

These are the variables I need diplayed(showing up on the RITM):

This is the page I need the variables to be displayed on:

[scott barnard1]

Hi Newbie86

Check that your variables have the property of global, it's a checkbox in the variable form

Also be aware that multirow variables don't show as they cannot be global

Regards

[sonali panda1]

Click on header and go to form layout. Check that variable editor is added to the selected slushbucket.

In the workflow, in the catalog task activity there is a variable section add the available variables what you want to see on the catalog task. It should show up on variable editor in the catalog task.

Check the workflow and in all catalog task activity add the variables.

[Aman Kumar S]

Checkout the workflow, Open your task in the workflow, and there should be fields list at the bottom in the slushbucket, move fields from left to right, save it and publish the workflow.

Now raise new requests, you should get the needed variables on the task

[Newbie86]

How do you open a task in workflow?