How do you hide the preview icon (i) from a reference variable on the Service Catalog?

Community Alums · ‎12-12-2019

Hi all,

I'm trying to find the best solution to remove the preview icon from one of my reference variable (Requested for) from all the items on the Service Catalog. Can someone assist suggesting the 'best practice' solution?

Thank you,

Preet Patel

The icon looks like this .

Rick Forristall · ‎05-26-2020

Did you ever solve this?

If you're on a portal page, you can add page specific css to hide it.

That element has a class of 'add-on' so in the Portal Page's Page Specific CSS you can add:

.add-on{
	display: none; 
}

View solution in original post

Allen Andreas · ‎04-06-2021

Hi,

Yea, there are other solutions here that are not "all or nothing". Please see above.

The one that was marked as correct is that way, but there are other options.

Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Robert Duca · ‎04-06-2021

the one marked as the solution @Rick Forristall is page specific not variable specific and the other options are for dictionary attribute which doesn't work on catalog variables... am I missing something?

creating a custom page for this one catalog item is not ideal again for reasons I've already provided

Also customizing CSS is not something my customer is able to support themselves so even if it is possible I see that it has stopped working with upgrades and we may not be engaged with them at that point to resolve.

Robert Duca · ‎04-06-2021

@Rick Forristall sorry I missed the second part of your suggestion multi tasking... i'll take a look into it.. i'll also run it by our UI/UX practice lead and see if hes done this before.. thanks!

Rick Forristall · ‎04-06-2021

@Robert Duca Hopefully there is some uniqueness to the DOM that will allow this.

saikatmitra · ‎08-03-2022

How do you hide the preview icon (i) from a Glide List type field in Service Now. The ref_decoration_disabled=true attribute can be used to hide preview icon in a reference field but it does not work for glide list type field.