How to add default filter on "affected CI's" related list on "Incident" form (on the basis of Class)

[John160]

Hello all ,

I want  to add default filter on "affected CI's" related list on "Incident" form (on the basis of Class). I mean few classes not required when anybody clicks on "Add"  button.I have tried changing default filter but that's not working. Can anyone help here? 

[sachin_namjoshi]

Please find the solution to add a default filter to the "Add" button of Affected CIs related list.

You can do the same for including only particular classes in script include function.

1. Go on the script include "AssociateCIToTask"
2. Add the encoded query needed (could be dynamic)
3. Omit the edit button (the affected CI could be removed from the related list)

Customization :

 



Script Include : AssociateCIToTask



 



      var url = new GlideURL("task_add_affected_cis.do");


      url.set("sysparm_crSysId", chgReqId);


      url.set("sysparm_view", "associate_ci");


      url.set("sysparm_add_to", addToTable);


      url.set("sysparm_stack", "no");


      url.set("sysparm_table", latestClassAdded);


      url.set("sysparm_parent_class", parentClass);


      url.set("sysparm_query",'nameISNOTEMPTY'); // Add default filter - Name IS NOT Empty; could be dynamic like list of class names

      return url;

Regards,

Sachin

[John160]

Thanks @sachin.namjoshi will check this solution and update sure 

[John160]

Hello @sachin.namjoshi Can you please share How to call that script include in related list section?