How to add sn_hr_core.admin role to admin role?

hickoryal
Giga Contributor

Hi,

While testing roles, I accidentally removed sn_hr_core.admin from admin role as admin.

Please find the below screen shot admin role with sn_hr_core.admin

find_real_file.png

Now, when I try to add the sn_hr_core.admin as admin, I do not find the role name in the available roles list.

find_real_file.png

When I try to retrieve the role information from sys_user_roles,   this row is removed by security constraints.

find_real_file.png

Can anyone tell me how to add the sn_hr_core.admin role back to admin role?

4 REPLIES 4

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Sateesh,



If you have this role->user mapping on another instance, then you can export and import the XML file. I think that should work. If not please raise an HI ticket. Customer support can help you out with this issue.


Thank you Pradeep.


I will try that.



On Fri, Sep 1, 2017 at 1:33 PM, pradeepksharma <


SanjivMeher
Kilo Patron
Kilo Patron

Hi Sateesh,



Please check System Definition->Deleted Record. The deleted record should be there and you should be able to restore it.



Please mark this response as correct or helpful if it assisted you with your question.

christine Bates
Tera Contributor

 How do I add sn_hr_core.admin role to my profile if I never had it but like the above screenshots show, it is not appearing/visible to me from the Roles list?