how to attachment capture

pramn
Tera Guru

Team , 

I need to replace the attachment in one of catalog, what is the best way to do that?

I mean directly i can do it from prod >?

1 ACCEPTED SOLUTION

Hello @pramn ,

 

Here is the ServiceNow article which give all the info (step by step) to add, rename, remove the attachment.

In your case, you have to first remove the attachment and then add it.

 

Manage attachments 

 

 

Let me know if it helps. Mark this as Accepted Solution/Helpful if applicable.

 

Regards,

Shubham

View solution in original post

5 REPLIES 5

Hello @pramn ,

 

Here is the ServiceNow article which give all the info (step by step) to add, rename, remove the attachment.

In your case, you have to first remove the attachment and then add it.

 

Manage attachments 

 

 

Let me know if it helps. Mark this as Accepted Solution/Helpful if applicable.

 

Regards,

Shubham