How to capture the changes done in the Related lists on a form in Activity Formatter

[vtred]

Hi,

I capture changes done to a field in Activity Formatter

Here, Lets say i open a record in groups table - Under related lists i have Roles tab, I want to capture if any records added or deleted from the roles tab in the Activity Formatter. Thanks!

[Chuck Tomasi]

Hi Vt,

Out of the box, the changes to a related list are not captured in the activity formatter because they are not changes to the current record, they are changes to related records.

What you COULD do is create a business rule on the related list table (e.g the roles) and any time there is a change, add a comment - or some other journal field entry - to note the change in the parent record in the role record.

Reference:

Business Rules - ServiceNow Wiki

Business Rules Best Practices - ServiceNow Wiki  

[Jeffrey Siegel]

Were you able to track the role changes through the related lists in the activity log? if so do you mind sharing your business rule that you setup? trying to do the same, and dont want to have to re-create the wheel if not needed.