How to configure the knowledge homepage

Vance1
Kilo Expert

Hello,

In my instance, we are on Fuji UI15 and have the new knowledge homepage (like the 1st image). However, when searching fromthis page, unlike the picture below (2nd image), categories do not show. Can anyone tell me how to configure this knowledge homepage? Ideally, I would like to make the category filter appear and remove the author filter, how do I do this?

Knowledge-Homepage.png

KMv3_keyword_search.jpg

1 ACCEPTED SOLUTION

David OBrien
Kilo Guru

Which Category field are you using?   With Fuji the new Knowledgebase utilizes a new Category field (kb_category) as opposed to the old 'category' field and it's the kb_category that is used when showing your search results like you have displayed here.


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7 REPLIES 7

Sorry, that meant to say I don't think it auto-transfers....



Also, if this solves your issue don't forget to mark the answer as correct.  



Thanks.


I don't think it's that easy with the new v3 KB categories. They are stored now in a kb_category table now and not just a simple choice list like pre-Fuji


They aren't, they're in a reference field to the kb_category table, but you could still import them by getting the values from the choice list.



Then you can import:


Value to Value


Label to Label



Then probably hard code the Parent record in the transform map to whatever your default knowledgebase is.


Knowledge Category talbe entry (new Category field)


kb_knowledge.PNG


Category Choice export (old category field)


knowledge_choice.PNG