How to copy attachment from Incident task to incident

[Khasim Shaik1]

Hi Team,

How can we copy attachments from incident task table to incident table? 

Please help on this 

Thanks,

Khaism

[Pooja Mallikarj]

Can you share your code?So that i can suggest you something.

Regards,

Pooja

[Khasim Shaik1]

Hi Pooja,

Please check the below code .

BR on Incident task table:

after: update

var task = new GlideRecord('incident');
task.addQuery('sys_id', current.incident);
 task.query();
 while(task.next()){
GlideSysAttachment.copy('incident_task',current.incident, 'incident', current.sys_id);
}

Thanks,

Khasim

[Varsha21 · Accepted solution]

Hi,

write BR on incident_task table like after insert/update

if you need you can write condition like 

incident isnotempty

and code like bellow,

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	var gr=new GlideRecord('incident');
	gr.addQuery('sys_id',current.incident);
	gr.query();
	//gs.addInfoMessage(gr.getRowCount());
	if(gr.next())
		{
		GlideSysAttachment.copy("incident_task",current.sys_id,"incident",gr.sys_id);
		}
	gr.update();

})(current, previous);

code ll copy attachment to related incident.

varsha

[Khasim Shaik1]

Thank you Varsha , it's working