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12-02-2019 06:24 PM
Hi.
We want to know how to customize Order Confirmation dialog in Service Catalog.
The requirement is:
1. Can the requesting user be made uneditable and can be made read-only?
2. Can the delivery information (optional) be hidden?
3. Can special instructions (optional) be hidden?
Solved! Go to Solution.

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12-11-2019 09:34 PM

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12-02-2019 06:48 PM
The Order Confirmation dialog is configured in Catalog Checkout (sc-checkout) widget.
For the catalog Items, Catalog Checkout (sc-checkout) widget is called in SC Catalog Item (widget-sc-cat-item-v2) server script line 23.
1) Clone sc-checkout and update the new widget id in SC Catalog Item (widget-sc-cat-item-v2) server script line 23 by cloning.
2) Comment line 28 in cloned sc-checkout widget (HTML) to hide delivery information (<!-- code -->)
3) Comment line 36 in cloned sc-checkout widget (HTML) to hide special instructions (<!-- code -->)
Hope this helps.
Mark helpful or correct based on impact.
Thanks.
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12-03-2019 12:54 AM
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12-03-2019 05:47 PM
I find Catalog Checkout widget in "Service Portal > Widget".
But, I can not find "SC Catalog Item (widget-sc-cat-item-v2) server script", so please tell me how to reach this server script.
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12-03-2019 05:47 PM
I find Catalog Checkout widget in "Service Portal > Widget".
But, I can not find "SC Catalog Item (widget-sc-cat-item-v2) server script", so please tell me how to reach this server script.