how to disable a view ? ex: mobile view from my instance

dhruva · ‎11-09-2016

Even though i have used hidden option or assigned admin role to mobile view, still itil users are able to see mobile view in the task tables or any other table. please advice an alternative approach.

Chuck Tomasi · ‎11-09-2016

Hi Dhruva,

Thank you for the screenshot. What you are showing in the image is a list view. Be sure to delete the appropriate tables from both the Forms Sections and Lists related lists (both shown in the above image.) If you have it available in the list, select that view, then open a record, it will display like your image in the form header as well even though there may not be a mobile view for that form available.

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Laukik Udpikar · ‎02-10-2020

Hi Chuck,

I need to disable the broken image icon for catalog items and categories from Now Mobile or Agent Mobile Apps.

currently it looks like this :

Is there any way of hiding it completely.

Thanks,

Laukik.

Chuck Tomasi · ‎02-10-2020

That screenshot doesn't appear to be the Now Mobile app, it appears to be the Classic app. The header is the clue. I don't believe the catalog list you see there is modifiable in the classic app. I don't really use it much any more.

Laukik Udpikar · ‎02-10-2020

well, i need to remove it from the now mobile app, the broken image or any image, so i can just see list of items or categories.

I found glide.sc.placeholder.image property related to it, but I'm unable to get the output.

Is there any way we can do this?

Thanks,

Laukik.

Laukik Udpikar · ‎02-10-2020

Here's a screenshot for now mobile app, i want to disable this red are showing the broken image.

Regards,

Laukik.

Chuck Tomasi · ‎02-10-2020

I haven't taken apart the catalog applets yet so I can't tell you if this is easy to do or not.

What might easier, if you're not familiar with the mobile studio - just add images to those catalog items. Is that possible? Even a "ghost avatar" icon for HR services would helpful.