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06-16-2020 02:50 AM
I wanted to remove delete option on standard change where CTASKS are created already.
Solved! Go to Solution.
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06-16-2020 05:57 AM
Hi Kalyani,
I would recommend using ACL approach so that no new UI action is to be created
1) visit this ACL
URL: https://instanceName.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=80dfc5fec0a801664e82539cfb7a0bfb
2) advanced checkbox as true
3) script below
answer = getValue();
function getValue(){
if(current.change_request.type == 'standard')
return false;
else
return true;
}
If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-11-2021 01:02 PM
Hi Ankur,
Whenever I confront a problem, your solution becomes so beneficial and dead on target 🙂
Thank you
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03-11-2021 09:06 PM
Glad to help.
Happy learning.
Do visit my blogs and check those out.
If they help please mark as helpful and also bookmark as well
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader