How to disable delete option from Actions on selected rows on Change request form.

Kalyani28 · ‎06-16-2020

I wanted to remove delete option on standard change where CTASKS are created already.

Ankur Bawiskar · ‎06-16-2020

Hi Kalyani,

I would recommend using ACL approach so that no new UI action is to be created

1) visit this ACL

URL: https://instanceName.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=80dfc5fec0a801664e82539cfb7a0bfb

2) advanced checkbox as true

3) script below

answer = getValue();

function getValue(){

	if(current.change_request.type == 'standard')
		return false;
	else
		return true;

}

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Berati Sahin · ‎03-11-2021

Hi Ankur,

Whenever I confront a problem, your solution becomes so beneficial and dead on target 🙂

Thank you

Ankur Bawiskar · ‎03-11-2021

@Berati Sahin

Glad to help.

Happy learning.

Do visit my blogs and check those out.

If they help please mark as helpful and also bookmark as well

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader