How to disable Single Sign On in Servicenow portal

[Mohammed23]

Hi,

I want to disable Single Sign On for my servicenow application. Is there a way to do that?

Thanks & Regards

Mohammed Farhan

[sachin_namjoshi]

You can make your application public which will disable SSO for your application.

Note: Making application public will be accessible for all external users.

Regards,

Sachin

[Mohammed23]

Thanks Sachin,

But to make application public I need to login as Admin. And there is no user called Admin in my db.

Currently what I am doing is logging into developer.servicenow.com then reset admin password for my servicenow instance and do the changes, since I can't login as Admin because the moment I hit servicenow instance url it takes me to my UI login page where I authenticate the user for servicenow.

Can I please know how to login into my servicenow instance as admin.

Regards,

Mohammed Farhan

[sachin_namjoshi · Accepted solution]

you can login to your instance using side_door

e.g https://dev41006.service-now.com/side_door.do

Regards,

Sachin

[Mohammed23]

Thank you Sachin.