How to display catalog items under particular SC Categories?

[ram2497]

How to display catalog items under particular SC  Categories?

Scenario: we want display top 9 catalog items for particular SC Category select or click   at SC_categery widget in service portal?

Please provide with examples...Thanks

[Gaurav Sharma11]

Hi Ram,

You can look into the "Popular Items" OOB widget. You can clone that widget and add checks/filters to show popular items for a specific category/sub-category. For this you can get category sys_id from URL parameters inside your widget which you can further use in your Glide Query.

Please mark answer as correct/helpful if it helps you.

Thanks,

Gaurav

[Utpal Dutta1]

Hey Ram,

If you want to add your Catalog items under a particular or a custom Service Catalog categories then you need to create a Category first. To do that follow below steps:

1. Under Service Catalog Application module go to Maintain Categories
2. Create your own Category by filling up the form
3. Now go to Maintain Items 
4. Open your Catalog Item you want to add in your category
5. Now select the category in the Category Reference field, Category which you just created
6. Now save it and check it form Self service> Service Catalog

Hope i was able to help you with your concern

Please mark this comment helpful

Thanks and regards:

Utpal Dutta

DxSherpa PVT LTD

[asifnoor]

Hello Ram,

Clone a Data from URL widget and select the catalog items that you wanted to showcase, limit those to 9 and it will show them in the widget.

If you want to dynamically show the articles from different categories, then you can pass the category in the url and based on category, the items can be visible.

Mark the comment as a correct answer and helpful if it helps.