How to edit category and sub-cat values of Knowledge.
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08-21-2020 01:30 PM
How to edit category and sub-cat values of Knowledge.
Even when we add new sub-cat from 'configure choices' its not available when the concern category is selected.
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11-22-2022 06:51 AM
I am trying to create a new category from the Related list on my KB but the fields are all greyed out. I can only add a category when I am in an article via the category picker, but that is not what I want to do. Do you have any idea as to why my fields are greyed out? Disable Category Editing is not selected as I am able to create from within an article. See image.