How to edit service portal ?

[hemanth16]

I need to remove the servicenow details as I mentioned in image from portal 

[MattiasJonsson · Accepted solution]

Check out the "Employee Center Footer" in the Application Menu.

If helpful or correct, please indicate so!

[hemanth16]

Hi Johnson thanks for the responce need one clarification - if I click on computer existing catalog items will come 

Question - How to populate catalog items which I developed where can I make changes can you please suggest ?

[MattiasJonsson]

It is using the Taxonomy capabillity of ESC.

Have a readup on it in docs, and also look in the instance under "Taxonomy".

You'll find the definition of what's populated in the "Computers" on the portal in "Content Taxonomy" -> "Topics" -> "Computers".

If correct of helpful, please indicate so!

[shloke04]

Hi,

This looks like a Footer configured for your Portal. To make a change here please follow the steps below:

1) Look at your URL it should be something like below:

https://instance.service-now.com/sp --> Instead of sp it can be any other text as well i.e. your Homepage Portal URL configured . Copy that value and then follow steps as below:

2) Navigate to portal Module under Service Portal Application Menu as shown below:

3) Search for URL as the text copied in step number 1 as shown below for example:

4) Open this record and click on the icon next to Theme as shown below:

5) Once you have open the record, you will find the Footer which has been configured as shown below:

6) open this footer record by clicking on the icon next to it and then you need to comment out the lines of HTML code which you do not want to show as for example shown below:

This is just a sample one, check in your instance by following the steps mentioned above and comment out the lines by using as below:

<!-- Your Code --> // You need to use <!-- end with -->

Example code below commented out

<!--<div class="kb-panel-heading" ng-class="{'panel-heading' : !c.isMobile}">--> 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke