How to filter Service Offerings based on Services selected from Record Producer ( Service Portal)

[Vijayr119]

How to filter Service Offerings based on Services selected from Record Producer ( Service Portal)

Both Service and Service Offering variables are referencing to cmdb_ci_services tabel

[Anil Lande]

Hi,

I hope you have correct data in cmdb_ci_service table where selected Business service is parent of some other services.

No need to use script include call, you can achieve it in the advanced reference qualifier itself.

javascript:'parent='+current.variables.business_service.toString()

Thanks,

Anil Lande

[Vijayr119]

I have already tried with reference qualifier but didnt work... Please see the offerings table and how the data is available.

If I select "Adobe Premier Suite Service" from seervice field, no service offerings will be listed in the field.

 

[shloke04]

Hi,

You do not need a Script Include and you can achieve this using a Reference Qualifier itself as below:

Reference qualifier: javascript:'Give your Service Field Name=' + current.variables.Service_Variable_Name;

You can refer the below blog to learn more with a step by step explanation given:

https://community.servicenow.com/community?id=community_article&sys_id=1ce7dceedb5914101cd8a345ca961952

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Vijayr119]

I have already tried with reference qualifier but didnt work... Please see the offerings table and how the data is available.

If I select "Adobe Premier Suite Service" from seervice field, no service offerings will be listed in the field.