Order Guide has no items to order in Service portal. this catalog item is working fine in Servicenow website but in Service portal I am only able to fill in the new hire details and when I click next I am seeing this error "Order Guide has no items ...
Hi, I am using the Service Catalog API (namespace : "sn_sc") to create a service request (REQ#) with a request item (RITM#) attached to it using REST API explorer. Below is the request body used ( only mandatory variables for this item is used) ; { "...
Hi i have done one integration between two instance (Source and Target instance). I am facing this issue when i am updating "u_solution" custom field in custom table of the target instance. I am sending the below data to the target instance. ab\ghi33...
Hi, I need help in creating email notification with list of pending approvals (state = requested) to each approver. (only 1 notification with all open approvals) And need this report scheduled on weekly to each approver to show pending approvals in s...
Hi Experts, Can you pls suggest me how do i get choice field (Technologies) value (WCC) in onchange client script. Regards, Balaji
Hello,I'm wondering if there's a way to put a ui page on a form. The reason for this is because I want to have the knowledge base homepage under a tab within a form.Thank You!
Hi All, To fetch incident records using schedule job, I have to apply date filter in script include. i have query regarding this filter. 1. As snow db store data in GMT format , so in which format date field value should be applied as filter? I think...
Hi Community, Need help in resolving below error while doing integration. org.apache.commons.httpclient.HttpException: Connection reset Can anyone help me to resolve this error? Thanks in advance. Thanks, Pihu
Any Idea how to enable Add to Cart button for Order Guide. Thanks
We have SCCM 2016 Removed Software installed as part of our integration software. The triggers are as follow SELECT * FROM (SELECT MachineID as ResourceID,InstanceKey + 32000000 as GroupID,DelDate FROM SCCM_Ext.Add_Remove_Programs_DATA_DD UNION SELEC...
Hi All, As of OFB,if there is a request for standard change template proposal the request will be going to change manager for approval at that time he can see only some fields from that record of template for which he is going to give approval or rej...
As a normal user, how can I access sys_journal_field. There is a requirement for us to view comments/ work notes related to incident/request etc. If I am not able to access the API, how am I able to view the work notes/ comments when I login? Also, ...
Hi Everyone, I have a job which calling SNOW Rest API to get modified data from Service now. I used sys_updated_on as a filter query and set page limit to 1000. The job is running at 5 mins interval. when the job is running the snow users are getting...
Hi All, I have a ui page , its processing script is not working can somebody help me where i am doing wrong on code HTML : <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:...
Looks like something went wrong on my Dev instance. It's not triggering flows associated with catalog items. It's still working in my Test and Prod instances. I'm not seeing anything in the logs that looks suspect or in the active contexts. Nothing l...
