Import data into Group Member table
Hi, I am trying import date into group member table by using UserId . But i am not getting UserID in transform Map table. how we can achieve it
Forum Posts
Resolved! Validation of a date variable in a catalog client script
Hi! - I have a date field variable named change_date in a catalog item. I want to send the user an error message if the date they enter is less than the current date plus 3 days - I presume I need to do this in a catalog client script but unsure of ...
Resolved! UI Action to Create Record in Another Table.
Hello,I have a parent table (table1) that extends the CMDB table. I also have another table that extends table1 (table2).I created a UI action on Table 2 that will create a record on Table1 with the data from Table2. This works without issue except t...
How to remove role for user in background script
Hi, I have two roles snc_internal and snc_external. Ex: user - Test(Internal user) Test user has snc_internal and snc_external roles. Now I want to remove snc_external role for Internal users(Test user). I have around 1000 users with same case...
GlideURL, decodeURL not working
Hi All Issue: The custom UI action and catalog client script which auto-populates values on the catalog request item form is not working on the test instance after I moved from dev. This issue was due to the DOM manipulation code in catalog client sc...
URL's generated by ServiceNow do not work in MS Office applications.
Has anyone tried to use the URL's generated by the copy URL functionality from an MS Office application? At my site, the URL redirects the user to his homepage, and not to the specific item. For instance, I have a link likehttps://demo.service-now.co...
Import Sets are stuck in Running state
Hi, In our system, we several import set runs are stuck in Running state from long time (we have few even from 2015) . How to cancel them? Any precautions to be taken? Please advice. I see from transform history that most of them are not having Dat...
Resolved! How to get REQUEST number in notification (notification is on RITM table)
Hi, I have notification on RITM table as soon as request submitted notification will trigger, In the notification content i need to show REQUEST number with hyperlink. How can i get that?
Resolved! Openframe API in Agent WorkSpace
Hi, Good day! we have to integrate the "openFrameAPI - openServiceNowForm" as per https://docs.servicenow.com/bundle/newyork-customer-service-management/page/app-store/dev_portal/API_reference/openFrameAPI/concept/c_openFrameAPI.html#c_openFrameAPI. ...
How to make related list as mandatory
Hoe can I make a related list mandatory ? I tried ui policy but cannot find the option to do so .
How to edit Fields after submitting a request in Servicenow
Hi, I want the fields under variable section in the request form need to be editable once the end user submits the request for one specific catalog item. How can i achieve it? Thanks in Advance!!
Resolved! how to insert hyperlink of record in send email action in flow designer
Hi, I've configured flow, and based on the conditions met on a record, it needs to send email. In the email i need to insert the record which matched the query as a hyperlink. Can some one help how to insert the record as a hyper link in send email a...
Resolved! Unable to edit multiple records in list view
Hi everyone, We have recently upgraded to Paris. We couldn't list edit for multiple records. In the list view, Iam able to select multiple records and update it. But when I open the record nothing is updated. For eg: If Iam selecting 10 records, only...
Hide Options from Select Box
For the Create Incident form, I added Category as an option. I was able to add this option and it inserts into the Incident table. Success! However, I only want a few categories available for our users to choose from in this form. We'll call these...
Resolved! How servicenow call external rest api
Hello, I plan to integrate snow with external system. When user submit an incident, I want to transfer snow incident to external system by calling rest api, what should I do? I plan to use script includes and business rule to implement it, I'm not su...
