how to find non admin user in service now

[Nag9]

How to find non admin user in servicenow, he must have permissions to raise Ritm

[Nag9]

Changed still it shows same output.

[asifnoor]

Change only in the client script. No changes to be done in script include. And then check and tell me if you face any issue.

[Nag9]

Changed in client script only.but still shows same output

[asifnoor · Accepted solution]

Can you add the log statement  in the script include after this line and tell me the log output.

     var thisUser = gs.getUser().getUserByID(userID);

gs.log("Group name is "+groupName+"----"+userID);

[Nag9]

Thsis is the output