‎03-07-2019 12:08 AM
How to find non admin user in servicenow, he must have permissions to raise Ritm
Solved! Go to Solution.
‎03-08-2019 03:57 AM
Can you add the log statement in the script include after this line and tell me the log output.
var thisUser = gs.getUser().getUserByID(userID);
gs.log("Group name is "+groupName+"----"+userID);
View solution in original post
‎03-08-2019 02:07 AM
Yes assignment group is already set by default
Getting the script logs
‎03-08-2019 02:45 AM
Hi Nag,
Were you able to see the logs.
‎03-08-2019 03:17 AM
yes im able too see the logs
‎03-08-2019 03:19 AM
can you share the output for newly raised ticket of what you see.
‎03-08-2019 03:28 AM
