Hello I've requirement of sequencing order guide with 3 offers (A, B, C).Requirement :IF last cat-item of offer A gets closed complete, B should get open, C should be Closed skippedIF last cat-item of offer A gets closed skipped/closed incomplete, ...
I have a request to stop emails on closed tickets.What is the best way to do this?
Hi,There is a KB article which shows one content in the article body when the logged in user profile language is English and another wrong content in the article body when the logged in user profile language is polski. so is there a way to troublesho...
I am currently assisting a client with having a public facing Record Producers on a custom table (u_hr_request) extending from the Task table.I've been able to get the producer visible and submittable to an external user however for the public user I...
Hello community, There is a requirement to create multiple SC Task on demand,They should be able to create multiple task manually .Please tell me how we can handle it through workflow?? Is it a best design practice because I feel we wont be able to a...
Hello, I need to restrict the assigned to field if the assignment group is an IT group but the user that is changing the assignment group is not a part of an IT group.
Hello Is it possible to write catalog client script when onchange of two variables ?
I'm unable to make certain survey fields read-only when they are accessed, as I do not want the client to change certain metadata fields that are just meant to be informative. Is there are a way to make certain fields read-only on the surveys?
Hello Friends, I have some for some testing purpose.How to do it /Please suggest
HI All, This Question Related to Standard Change Form. I Have Create Create Two Fields1. old Change Number- it's Ref Field to Change table2.Planned end date - it's using Dot Walking above two Fields show to only one standard templated. it's fine work...
Hello friends, How to do it. Please suggest. Thank you
Hello All,AI Search is interfering with our Meta search. When we turn on AI search then Meta search are not working properly.Does any one have any idea?
I have created word cloud widget and result is showing like following But I want tread lines as belowPlease help
We have a new requirement for the requested item form: when the ‘confidential’ field is set to ‘yes’, the ‘user name’ should appear as ‘anonymous’ in the ‘activities’ section. Could you suggest a solution that doesn’t involve DOM manipulation? I hope...
Greetings, I have an SLA Definition based on my company's Application Support tiering system, so a little more complex than I'd like to see, but I wanted to get the community's opinion on the following SLA Definition to ensure it's calculating corre...
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