how to force a group of user with same role to see a cut down view of the a form

bigbeetlefan
Tera Contributor

Hi SNC,

I created a table, and on top of the table, I created a simple view, and I would like a group of users who has a same role are using this simple view as default view when the form is opened.

How do i do it? I've read below link, it seems that I need to create a Business rule to do it. however, since I'm bit new to SNOW, and another help to explain it in a bit more details or screenshot would be much appreciated.

Restrict Form Views by Role - ServiceNow Wiki

Thanks

B

8 REPLIES 8

I recommend using UI Policies to hide field for certain users, managing view is handy when a lot is changed


Could you please share your script?


I finally decided to create a new table instead of the different views, initially we want two different groups of people see the same record but different combination of fields, then the downside of this is that data is not secure enough, we were trying to separate data, it's better to build two tables, then you can define level of access depending on roles.


The SN Nerd
Giga Sage
Giga Sage

I would have just created ACL's accordingly.


Ensure the groups have read=false for the fields they shouldn't see, and ServiceNow will automatically hide them from the form.



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022