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‎09-25-2020 03:58 AM
I have a catalog item where end user attach a txt file with some data on it.How can i get access of attachment data's in flow design?
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‎09-28-2020 10:01 AM
Hi,
end user when attaches file to catalog during submission it gets attached to the RITM record.
From that you can use the Lookup attachment action and then the custom flow action
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎09-25-2020 04:08 AM
Hi,
use this Action:
If I have answered your question, please mark my response as correct and/or helpful.
Thank you very much
Cheers
Alberto
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‎09-25-2020 04:10 AM
Hi,
Refer below link
https://community.servicenow.com/community?id=community_question&sys_id=da1f03e1dbdcdbc01dcaf3231f9619f0
Mark this answer as correct/helpful if this answer helps.
Thanks,
Manjusha
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‎09-25-2020 04:40 AM
out of the box there is no Flow action for Get Attachment
Look Up Attachment: This will give the attachment sys_id for the current record
You can then pass this sys_id to newly created Custom Flow Action
1) get the csys_id and then query sys_attachment to read the file content
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-28-2020 09:07 AM
Could you please explain more?