How to get the variable values in flow designer
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4 hours ago
Hi Team,
I have a flow designer, Once I submit the item, Ritm and sc_tasks are creating.
Now in sc_task short description I want to add one of the variable value in it.
I have added above one in my flow designer Action, this is coming in below way
Below is how my variable values are showing in catalog form
How to do this? Do I need to create any other Action
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4 hours ago
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4 hours ago
I believe you must be having flow on your catalog item
Simply in that you can get the variable value using "Get Catalog Variables" flow action
What type of variable is that?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
this is select box type variable.
It is populating value in short description, but I need Text to display
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4 hours ago
if you use "Get Catalog Variables" flow action on choice variable it gives you the Text
if you are fetching the choice value using data pill, it will fetch the choice value and not label.
I shared solution for thing recently
How to display the choice text instead of its value in subject of request through Flow Designer.
Solution
1) create a flow variable of type String
2) then use "Set Flow Variable" flow logic and use the script to fetch display value/choice label and set
3) then use this flow variable in your catalog task description from data pill
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago - last edited 4 hours ago