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04-30-2025 03:33 AM
Hi,
Customer Satisfaction
1.How satisfied are you with the resolution of your case?
→ Rating (1–5 stars)
Promoter Score
2.Was your issue resolved in a timely manner?
1 (Very Dissatisfied)
2 (Dissatisfied)
3 (Neutral)
4 (Satisfied)
5 (Very Satisfied)
How to give the heading before questions in survey's?
Can anyone please help on thuis, It will bne usefull.
Thanks!
Solved! Go to Solution.
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04-30-2025 03:52 AM
Hi @mania
Would you like to add the headings as highlighted below?
If yes, then they are nothing but a section name. Open your survey in the survey designer and add section names as required.
Regards,
Siva
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04-30-2025 03:52 AM
Hi @mania
Would you like to add the headings as highlighted below?
If yes, then they are nothing but a section name. Open your survey in the survey designer and add section names as required.
Regards,
Siva
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04-30-2025 05:59 AM
Thanks for responding!
I tried this but i need to see in the survey form like below one by one questions in one page but it is showing one question if i click next button it is go to next question and if i preview it is showing one by one in one page(all question in one page).
Thanks!
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04-30-2025 03:54 AM
you can configure that in your survey via survey designer
what did you try so far and what didn't work?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-30-2025 06:36 AM