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How to give the heading before questions in survey's?

mania
Tera Contributor

Hi,

Customer Satisfaction

1.How satisfied are you with the resolution of your case?
→ Rating (1–5 stars)

Promoter Score

2.Was your issue resolved in a timely manner?
1 (Very Dissatisfied)

 

2 (Dissatisfied)

3 (Neutral)

4 (Satisfied)

5 (Very Satisfied)

How to give the heading before questions in survey's?

Can anyone please help on thuis, It will bne usefull.

Thanks!

 

1 ACCEPTED SOLUTION

J Siva
Kilo Patron
Kilo Patron

Hi @mania 
Would you like to add the headings as highlighted below?

JSiva_0-1746010263640.png

If yes, then they are nothing but a section name. Open your survey in the survey designer and add section names as required.

JSiva_1-1746010329294.png

Regards,
Siva

 

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4 REPLIES 4

J Siva
Kilo Patron
Kilo Patron

Hi @mania 
Would you like to add the headings as highlighted below?

JSiva_0-1746010263640.png

If yes, then they are nothing but a section name. Open your survey in the survey designer and add section names as required.

JSiva_1-1746010329294.png

Regards,
Siva

 

mania
Tera Contributor

@J Siva 

Thanks for responding!

I tried this but i need to see in the survey form like below one by one questions in one page but it is showing one question if i click next button it is go to next question and if i preview it is showing one by one in one page(all question in one page).

mania_0-1746017810603.png

Thanks!

Ankur Bawiskar
Tera Patron
Tera Patron

@mania 

you can configure that in your survey via survey designer

what did you try so far and what didn't work?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

J Siva
Kilo Patron
Kilo Patron

@mania 

Open that survey from the backend and select pagination setting as None. PFB

Screenshot_20250430-190351.png