How to Hide Attachment icon

chanikya · ‎06-27-2018

Hi,

if Knowledge Base is IT then only display attachment icon, other wise except IT icon should not visible to any other Knowledge base records...

ScienceSoft · ‎06-27-2018

hi, There might be a better way to should write a client script based on onChange function. Below is an example in the form of a screenshot and a code:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

var checkValue = g_form.getDisplayBox('kb_knowledge_base').value;

if (checkValue == "IT"){

g_form.disableAttachments();

} else {

g_form.enableAttachments();

}

View solution in original post

Naveen4 · ‎06-27-2018

Hi,

write a client script and check for the knowledge base it it ,if yes use the below

g_form.disableAttachments();

Regards,Naveen

chanikya · ‎06-27-2018

can we able to hide attachment Icon????

Naveen4 · ‎06-27-2018

yes,chanikya.

here is the script for the reference.

function onLoad() {
//Type appropriate comment here, and begin script below

var z =g_form.getDisplayBox('kb_knowledge_base').value;
//alert(z);

if(z=='IT') {
g_form.disableAttachments();
}

}

Naveen4 · ‎06-27-2018

based on your query youcan use

knowledgebase != condition.

if(z!='IT') {
g_form.disableAttachments();
}

Hope this helps.