How to Hide Attachment icon

[chanikya]

Hi,

if Knowledge Base is IT then only display attachment icon, other wise except IT icon should not visible to any other Knowledge base records...

[Naveen4]

Chanikya,

Let me know still your facing the issue.

[chanikya]

it is working fine here as per Below Script

client Script: OnLoad

var gr=g_form.getReference('kb_knowledge_base');
if(gr.title!='IT')
{
g_form.disableAttachments();
}

[Naveen4]

glad to here that helped to can you please mark it as correct if you are ok with that.

[ScienceSoft · Accepted solution]

hi, There might be a better way to should write a client script based on onChange function. Below is an example in the form of a screenshot and a code:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

                var checkValue = g_form.getDisplayBox('kb_knowledge_base').value;

                if (checkValue == "IT"){

                                g_form.disableAttachments();

                } else {

                                g_form.enableAttachments();

                }

}

[chanikya]

Hi,

Thanks for your reply...

why should we remove this  if -condition script like , please explain me about it

if (isLoading || newValue === '') {
return;
}