How to Hide Attachment icon

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chanikya
Kilo Sage

‎06-27-2018 12:00 AM

Hi,

if Knowledge Base is IT then only display attachment icon, other wise except IT icon should not visible to any other Knowledge base records...

 

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ScienceSoft
Tera Guru

‎06-27-2018 02:15 AM

hi, There might be a better way to should write a client script based on onChange function. Below is an example in the form of a screenshot and a code:
find_real_file.png


function onChange(control, oldValue, newValue, isLoading, isTemplate) {

                var checkValue = g_form.getDisplayBox('kb_knowledge_base').value;

 

                if (checkValue == "IT"){

                                g_form.disableAttachments();

                } else {

                                g_form.enableAttachments();

                }

}

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ScienceSoft
Tera Guru
In response to chanikya

‎06-27-2018 11:42 PM

OnChange client script sometimes may be used both at form loading, and at change of fields. Deleting this block allows you to use two events simultaneously

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manjusha
Kilo Guru

‎06-27-2018 02:54 AM

Hi,

Please add below code in your onLoad client script.

var kb_base = g_form.getDisplayVlaue('database name of knowledge base field');

 

if(kb_base!='IT'){

g_form.setVisibility('database name of attachment button',false);

}

else{

g_form.setVisibility('database name of attachment button',true);

}

Please mark this answer as correct/helpful if it helps you .

Regards,

Manjusha

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