How to hide mandatory variable

[krishna87654]

How to hide mandatory variable in catalog item. This variable is mandatory in variable set

[Yash Agrawal1]

Hello Krishna,

You cannot hide mandatory variables,and what the meaning in hiding variables,if you want to hide then you are making it mandatory.

but still try once with UI POLICY.

Regards,

Yash Agrawal

[krishna87654]

It is not working with UI policy

[Yash Agrawal1]

If you want to hide it for some particular conditioon,will you please tell the condition 

like when incident state is IN PROGRESS we want to hide description as a example

so you need to create UI POLICY on incident form,with condition as state is inprogress

and in ui policy action please musr set below two thing

1st set mandetory as false,inly then you can hide

2nd. ui policy action is make visible false.

Please note you cannot hide mandetory field directly you need to make it un mandeteory first before hiding 

Regards

Yash Agrawal

[Yash Agrawal1]

Hello Krishna,

did you create the UI policy in the way I suggested?

Regards,

Yash Agrawal