How to list all users with admin role?

Adam Au
Tera Contributor

Audit asks for a list of all users with admin role in ServiceNow. An out-of-the-box non-script solution is preferred.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Adam,

  1. Use the Application Navigator to open User Administration > Roles.
  2. Open the admin role.
  3. If you do not see the Users related list, right-click the form header and select Configure > Related Lists
  4. Find the Users related list in the Available slushbucket and add it to the Selected slushbucket.

Once you have configured this related list, you can open a role to see any users who have the role.

Hope this helps.

Ben

 

View solution in original post

4 REPLIES 4

Community Alums
Not applicable

Adam,

  1. Use the Application Navigator to open User Administration > Roles.
  2. Open the admin role.
  3. If you do not see the Users related list, right-click the form header and select Configure > Related Lists
  4. Find the Users related list in the Available slushbucket and add it to the Selected slushbucket.

Once you have configured this related list, you can open a role to see any users who have the role.

Hope this helps.

Ben

 

Thank you so much! I am not aware of the exist of "Related Lists".

Community Alums
Not applicable

Zach's suggestion is another great way to see this same information. User Roles is the many-to-many table that connects users and roles.

Zach Koch
Giga Sage
Giga Sage

Go to the filter navigator and type roles then select User Roles

find_real_file.png

Then find Role:admin()

the number of users with the admin role with be listed as a number inside the parenthesis

find_real_file.png

If this solved your issue, please mark this correct and helpful, thank you!

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