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06-30-2021 01:12 PM
Audit asks for a list of all users with admin role in ServiceNow. An out-of-the-box non-script solution is preferred.
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06-30-2021 01:33 PM
Adam,
- Use the Application Navigator to open User Administration > Roles.
- Open the admin role.
- If you do not see the Users related list, right-click the form header and select Configure > Related Lists.
- Find the Users related list in the Available slushbucket and add it to the Selected slushbucket.
Once you have configured this related list, you can open a role to see any users who have the role.
Hope this helps.
Ben
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06-30-2021 01:33 PM
Adam,
- Use the Application Navigator to open User Administration > Roles.
- Open the admin role.
- If you do not see the Users related list, right-click the form header and select Configure > Related Lists.
- Find the Users related list in the Available slushbucket and add it to the Selected slushbucket.
Once you have configured this related list, you can open a role to see any users who have the role.
Hope this helps.
Ben
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06-30-2021 04:35 PM
Thank you so much! I am not aware of the exist of "Related Lists".
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07-01-2021 10:18 AM
Zach's suggestion is another great way to see this same information. User Roles is the many-to-many table that connects users and roles.

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06-30-2021 01:35 PM
Go to the filter navigator and type roles then select User Roles
Then find Role:admin()
the number of users with the admin role with be listed as a number inside the parenthesis
If this solved your issue, please mark this correct and helpful, thank you!